• DiTEM

Case Study: Desislav Abadzhiev, Service and supply for industrial equipment, Bulgaria

Company Background

I am not the owner of the company, but in short - launched 25 years ago with the main purpose of distributing tools and consumables by Swedish manufacturers.

What were the highlights of the course? Strengths?

Concise presentations, a lot of video related to the topics and useful links.

Impact - How has being on the course helped you as an individual?

I gained a new perspective at digitalisation in business, and I’ve become interested in many of the methods described in the training.

Impact - How has being on the course helped your business?

I plan to initiate and introduce some of the digitization methods within the scope of my responsibilities in the company.

Is there anything you do now in your business that you wouldn’t have otherwise done?

Yes, creating client magnets and also work on cloud collaboration.

Would you recommend the course/online platform to other people?


Any new innovations in your business, particularly regarding digital technologies?

I am currently working on what I’ve mentioned earlier [Q6], we are installing it [software] to some IoT-Industry 4.0 communication equipment.

Any advice that you would offer other businesses?

They should try to digitalise more of those processes which usually consume a lot of time e.g. printable materials etc.

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